At the end of the 19th century, a prominent Philadelphia merchant lacked faith in his advertising investment. "I know half the money I spend on advertising is wasted, but I can never find out which half,” said John Wanamaker. John Wanamaker opened and operated the first department store in Philadelphia. Wanamaker also created the first price tag, the first full-page ad, and the money-back guarantee. He also spent a …
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