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How to Make Better Strategic Decisions: Stop Thinking So Much

Data-driven. We see this phrase absolutely everywhere in the marketing world today. On agency websites, on job descriptions, in people’s bios, on LinkedIn, and on resumes. I’ve got a problem with that. There's a concerted push to making sure everything is data-driven. But it’s not fully understood how narrow that statement really is. Making sure something is ‘data-driven’, is actually the best way to ensure you’re …

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Protect Your Digital Assets and Communications Infrastructure

Cyber thieves are lurking. Cyber thieves are stealing. Facts. The big question is how are you responding to, and preventing this imminent threat? Digital fraud is a problem businesses have been facing since the advent of e-commerce in the 1990s, and its threat only increases with each passing year. Experian found that losses from fraudulent identities increased from 51% in 2017 to 57% in 2019. According to …

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Next Level Customer Care, Care of The “Buy Now” Blocker from Fifth Third Bank

Is it a bank's job to help its customers save money? The more customers' deposits remain in the bank, the more the bank can use the money to invest, so yes. It's also the right thing to do. But how? How does a bank move people to care about saving money, instead of spending money? What if the bank hacked the algorithms? What if the bank turned modern marketing on its …

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Karen Wants Her Privacy

"Karen" wants her privacy. Come to think of it, so does "Ken." https://youtu.be/-l61NE0eqkw I like this commercial because it is awkward. For me, peak awkward happens when the coworkers speak in emoji. "Read heart emoji. Blue heart emoji. Puke emoji!" The spot offers the technorati a funny takedown of the quantified life and a well-earned poke in our social sharing ribs. Oddly, the heartbeat rate and the …

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Laura Desmond Meets with Advertising Students at UT, Learns Why They Block Ads

Stan Talks is a library of short videos produced by the Stan Richards School of Advertising & Public Relations in the Moody College of Communication at The University of Texas at Austin. This new talk, released last month, features Laura Desmond, founder and CEO of Eagle Vista Partners in Chicago. Desmond is intent on building the agency of the future, using data, content, and …

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Will Facebook Comply with California’s New Consumer Privacy Act?

Regulation. Few industries need it applied to them more stringently than high technology, social media platforms in particular. Few industries are as free to set their own agendas today without regard to public safety. California, following Europe's lead, is tightening standards in an effort to protect its citizens' privacy. The California Consumer Privacy Act (CCPA) is a new data privacy law that establishes …

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3 Steps to Brand Marketing Success: Consider, Believe, and Buy

I can't recall how many articles I've published here about the power of content marketing, a.k.a. brand storytelling. So many. Because the need is ever great, here's another... When good fortune is on your side, and you have a well-made ad campaign (backed by sufficient media dollars to reach a multitude of desirable audiences in today's fractured mediaverse), you're in a position to earn the attention and …

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Why Are Chief Marketing Officers (and Their Bosses) Bummed Out?

Are your clients feeling down in the dumps? Reports indicate a sourness in the land of titans. Fear of Uncertainty Is Bad for Business In an analysis of online content from more than 58,000 chief executive and chief marketing officers, the overall confidence among global CEOs and CMOs is down more than 20 percent, with the most significant drops in the United States (51 percent) and China (21 percent). Japan …

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