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Clients From Hell

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Everyone Wants Better Work; Not Everyone Knows What It Takes To Make It

How many times have you heard that it's all about the work? It's all about the work. It's all about the work. It's all about the work. It's all about the work. It's all about the work. It's all about the work. I am curious. Is your success in advertising really all about the work? For most people, it's also about being easy to work with, among other tangibles, like your gender, race and age. Getting to the …

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We Can Eliminate Bad Advertising, But It Will Cost Many People Their Jobs

Clients the world over are preparing to throw more money at their communications problems. According to 1,000 marketing chiefs surveyed in 10 countries by the Dentsu Aegis Network, fifty-four percent expect to spend more on digital platforms in the next two to three years. It's hard to say if this is good news or not. Many of their expenditures will most likely be wasted on bad planning and even worse …

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The Swoosh Is A Bro’s Brand

The #MeToo movement has finally come to Beaverton, and not a moment too soon. According to a lengthy report from The New York Times, the "bro" culture at Nike is toxic to women and harmful to their careers. Nike’s own research shows that women occupy nearly half the company’s workforce but just 38 percent of positions of director or higher, and 29 percent of the vice presidents, according to an April 4 …

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The NRA’s Ad Agency Is A Formidable Opponent of Freedom

The most notorious ad agency in America today is also the most effective content marketer in the land. This is not something to be happy about (unless you favor more noise and distortion, over clarity and honesty). Here's a passage from Ackerman McQueen's homepage: WE HAVE FOUND OURSELVES AT ODDS WITH MANY IN OUR INDUSTRY. Those who crave mass impressions, viral videos or short-term results have never …

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No Time To Hate; Nevertheless, Haters Love to Spew Venom at Polarizing Brands

Can you hate a brand? I'd argue that it's technically possible to hate a company for whatever reason, but hate is such an extreme emotion. It seems like we ought to save it for the big things, like war, poverty, and violence. But no. Reviewing a range of information, including major news events from the last year, customer survey results from the American Customer Satisfaction Index, employee reviews on …

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The Quants Runneth Over

Data collects, mostly into piles of digital rubble. Yet, data is prized and those who provide it are revered. The high priests of data analytics have the floor right now, which is understandable and ridiculous at the same time. It's understandable that clients are scared to death of their own intuition and risky creative ideas from the agency. And it's ridiculous because marketing is for the brave. A degree …

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Sears Is On The Wrong Screen

Just 11% of Sears sales come from e-commerce. No surprise there. Smart retailers know that TV advertising drives interest and newspaper circulars drive traffic. According to The Wall Street Journal, Sears Holdings Chief Executive Edward Lampert is on another page. He champions the use of digital marketing over traditional TV and print advertising, arguing that digital marketing is more cost-effective and …

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We Have A Big Fat Platform Problem

Fake news is such an innocent term. The fact that the term masks what it really is—propaganda meant to weaken real news—gets lost in the equation. Nevertheless, what does "fake news" actually look like? It looks like this: https://youtu.be/xIJVoumWYtQ Sadly, fake news, a.k.a. propaganda is not innocent, nor does it exist in a bubble. According to Bloomberg, Russian meddling is far from the only social …

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